Northside Mazda

BEWARE when getting service!!! Had an oil change and they noticed a "cracking" belt. Instead of doing it when it was in for the change, they completed the oil change, pulled it out, informed us...took it back in shop. Took 15 minutes to change the belt. When we said we might wait until next week (a family member is a mechanic), we were informed it might break and wrap around other things causing more damage so they recommend NOW. It went from an oil change to a $450 bill!!! Disappointed and will share our experience. How is it $80 labor for the oil change and $203 labor for 15 minute belt replacement? Very disappointed in our experience, we will definitely know better next time and WE WILL BE WARNING OTHERS!! **** READ THEIR RESPONSE ****- $203 labor for 15 minute fix they state is industr

Amazing service and availability, especially so close to Christmas! My family and I had a tire issue come up, we have to travel around for the holidays and having a flat on December 23 worries us. We gave the service department a call at 4 pm and we where home with a fixed tire before 6pm the same day. From my whole family, we would like to thank everyone at North Side Mazda and have a merry Christmas!

Absolutely terrible service department. Not interested in fixing a lemon with a repeated issue. Left an out-of-town customer waiting days past the appointment date before the vehicle was even looked at, on multiple occasions. Ended up driving to North Bay where they took the time to figure it out and fix the vehicle. Sales staff are nice though.

Outstanding Service from Zach! I recently had the pleasure of working with Zach, and I can confidently say he is one of the best car salesmen I’ve ever dealt with. From the moment I walked into the dealership, Zach made it clear that his priority was to understand my needs and find the perfect vehicle for me. He went above and beyond by asking thoughtful questions, providing detailed explanations about the cars I was interested in, and even highlighting features I hadn’t considered but turned out to be incredibly useful. Zach was patient, professional, and never once made me feel pressured to make a decision. What truly stood out was how far he was willing to go to ensure I was satisfied. He coordinated seamlessly with the finance team, followed up promptly to answer my questions, and ma

Despite my issues with my vehicle and a certain member at this establishment, Zach ensured that my concerns were heard and addressed the problem. I thank him and the dealership for assisting me.