NTB-National Tire & Battery

Antonio is truly the angel of NTB! What a blessing to have met him today. I don’t know much about tires or cars, and I’m often skeptical because women can easily be taken advantage of in these situations. However, Antonio was incredibly knowledgeable, patient, and took the time to explain every detail about my vehicle. I now have full confidence in this location and complete trust in Antonio. He’s earned a loyal Mavis/NTB customer for life!

I had a great experience at NTB! The staff provided excellent customer care from start to finish. They were upfront and honest about pricing and the time it would take, which I really appreciated. Everything was explained clearly, with no surprises, and the work was done just as promised. It’s refreshing to find a shop that values transparency and makes you feel taken care of. I’ll definitely be coming back for future service and would highly recommend NTB to anyone looking for trustworthy and reliable auto care! Shout out to Junior and Antonio!!

Great old school customer service! I made an appointment online that morning. Junior immediately called me back to ask about the tire. Took exactly one hour. Didn’t talk me into anything fancy or that I didn’t need. No pressure no sales pitch. The guys that work there are friendly and genuine. It’s really refreshing! Junior hooked me up- easy peasy. It’s getting harder and harder to experience decent customer care these days, so kudos to NTB hybla valley! Btw- I tried Costco first, but I had to purchase the tire online to make an appointment (wasn’t sure if my tire was able to be patched or I needed new one) with no chance of refund, plus an unnecessary rotation expense, and a 5-10 business day wait. NTB turned out to be less expensive anyway. to summarize- Go here!

Updated Review: NTB resolved the issue to satisfaction. Mirror replaced and they were accommodating to find a time for me to drop off. They had it done in an hour. The manager ensured that he discussed the issues with the employee and team. Leaving a star off for the issues/time to resolve, but will give NTB another shot in the future and if a great experience. Appreciate Junior and the manager for their assistance and for NTB taking ownership to resolve. ------------ Original Review: Just had oil change done. Went to get car and side view mirror was tucked in which was odd. Noticed the vehicle has a scratch and the housing for side view mirror is half gone. Walked back inside. Attendant and manager walked to the back and came back out and apologized and said when guy was taking off ti

Very attentive, the guy that helped us out was very cool and certainly had a way of putting a smile on your face. Did an excellent job!! Had a job done by another mechanic and things didn’t go well but he ended up fixing my car. I’m very grateful for that.