NTB-National Tire & Battery

I had an excellent experience today in buying four new tires, brakes, and calipers. Will, the Manager, and David, the technician, were professional, knowledgeable, and took their time to clearly explain the services performed. Their transparency and attention to customer care made the experience both smooth and reassuring. My husband and I are very happy with Will and David at the NTB- Atascocita location.

Very horrible experience took my truck to get an alignment and new tires. Everything came out about $1500 drop my truck off came back two hours later when the truck was ready I was informed that the technician sideswiped my vehicle while trying to put it into the garage I was not informed of this accident until my vehicle was done with the services that were providing the manager at the time helped with what he could the location manager had a very horrible attitude. was not sincere of what was going on at all. My truck is practically new. It’s a 2024 Chevy Silverado. Took the day off of work the next day to go with a technician to multiple places to get quotes I was informed that the quotes have to go to corporate for them to pick which one they want 10 days later nobody reached out to me

Jacob Sebastian & team provided excellent last minute service right before the close of business, they could have said it’s close to closing but they worked up till close & past that to provide tire service for a nail that I had in my tire. I was freakin out bc it was Sunday and late, NTB was the only tire place still open and saved the day so I could enjoy the rest of my Sunday and get to work on time Monday. Big thanks again, I really really appreciated it. I will definitely be back for any needed services and will refer others to this business.

After being told by Land Rover Dealership that I needed a new battery and the cost would be $700 (+), I decided to take a chance and stop by NTB. Jacob, greeted me with a smile and I told him what I needed and his response was "Yes mam, we can do that!" He took my car right back to be serviced and to my surprised the battery test performed showed I didn't need a battery, at least not at this time. All I needed was an oil change and I was good to go. Because of their kindness, professionalism, and integrity shown towards me, the very next day I recommended my girlfriend to go there when the rental car she was driving low tire pressure light came on. They took care of everything on the spot. This will be my go to place from now on. Thanks Jacob for your

This is my second visit here, no wait again! Love that! Initially I was given assistance from Gunner and Jacob, I was greeted immediately! Very attentive staff. Coming here a 2nd time was a no trainer. They assisted me quickly and efficiently. Gunner brought to my attention things that needed to be repaired and was very honest about the timeline in which he suggests to get the issue corrected safely. I absolutely trust him. Clayton showed excellent customer service as well. Im very impressed and will always be back!!