Okie Express Auto Wash

Okie Express use to be my favorite car wash, however here lately every time I come to get a car wash they our out of cleaning rags. It seems like the vacuums have low pressure. I typically have to switch three or four times to a different lane just to find a good vacuum that actually sucks up dirt. Today I went and the parking lot had quite a bit of trash everywhere. Pretty discouraged especially after I spent $17 on a car wash.

OK, the people work here are good. The policies are totally different now they used to be good because when you’re spending $30 on Car Wash for unlimited, you should be allowed to watch both your cars U Own with the same one not different ones which is totally crap I will be closing my account through them and go somewhere else. I’ve been them with them for a year. They’ve never said this until today and I’m very disappointed the way they treat people. I will be taking my business somewhere else like I said when you got multiple cars, you don’t wanna spend $150 on five cars in car washes that shouldn’t that should be one membership should be for all cars not five memberships. It’s absurd and I’ve only got two cars and they won’t buy two different memberships.

Employee was fine, paid $17.00 for car wash went around to vacuum and car still had bug guts and numerous black streaks all over car and roof. So I grabbed a free cloth and wiped off as much as I could and it came off rather easily so was puzzled how the wash didnt help 🤷🏻‍♀️ so disappointed

Employee did not know how to even scan my coupon that you sent me. He was to busy being an overly aggressive salesman and talking extremely fast. I only wanted to get my car washed and not be harassed. Car wash was awful. I would not pay full price for a car wash that left the back of my SUV still dirty. Will not go back.

***THEIR RESPONSE IS TO AN UNDELIVERABLE EMAIL *** I have scratches across every side of my car, all at the same angle that matches the way the wash arms spin. Looks like someone took sandpaper to my wrap. The manager was very rude and told me to take him to small claims court. I still cannot believe the way he handled the situation. I love all the workers here, they have always been so kind but the way Bradley treated the issue was unacceptable. So not only do I have scratches all over my Tesla I was treated an unnecessary way. Bradley mentioned how Tulsa has not been good and that there has been so many people filing claims, which tells me there is definitely an issue.