On Site Towing

If I could leave zero stars, I would—but unfortunately, I had to select at least one. I was visiting my aunt at her living facility due to an emergency. The facility requires visitors to register their vehicles to avoid towing. When I attempted to register, the system would not allow me to do so and instructed me to wait due to a 24-hour rule for consecutive visits. Unfortunately, while assisting my aunt, I lost track of time and forgot to register at the required moment. I fully accept responsibility for the tow and am not disputing that my vehicle was towed. However, when I retrieved my vehicle, I immediately noticed damage that was not present prior to towing. I reported this to the tow company right away. Instead of handling the matter professionally, management denied responsibility

I have abt a month ago had my vechile towed when I found out my vechile was being towed I went to go get as I go out to get my vechile information I see part of my bumper hanging off so I jus click it back in and not make it a big deal but then as im driving I notice a scratching noise and as I get home i relize I had been dragging the bottom part of my bumper I reached to to the manger he yelled for me for a little bit and then I never seen a response since then nom my bumper is completely off my vehicle bc 1 piece is kinda broken which i noticed when a little later on is the piece that clicks on to the bumper any ways now I have to buy a new bumper which isn’t so cheap

Duck helped me and was extremely kind and compassionate. I didn’t call or flag for help while stranded and he saw me in passing and took immediate action to support. He pulled me to a safe area and even offered me a jump as a courtesy and educated me on the best areas to pull over to if there’s a problem. I’ll be sharing this company with everyone I know and detailing the great experience I had.

While driving southbound on FM 2100, I was traveling slightly above the posted speed limit and going with the flow of traffic when a tow rig began tailgating me aggressively. Despite maintaining a safe speed, the driver followed extremely close to my rear bumper. When the tow rig attempted to pass me, I lightly tapped my horn to signal that their driving was unsafe. In response, the driver deliberately swerved toward my vehicle while passing, causing me to fear for my safety and that of other drivers nearby. License plate T49-70J. I have plenty of video footage of the incident- behind me and beside me while driving.

Great service! The driver arrived quickly, was very professional, and handled my car with care. The price was fair and the process was easy from start to finish. Highly recommend this tow company!