O'Reilly Auto Parts

This is the best auto parts store around. They are willing to work with you in tough times. They have very friendly employees especially Jason and Rob. I truly appreciate the amazing service.

I stopped in the store because my engine light was blinking on the freeway I had to get it on a machine to get a read out. They helped me read the machine and helped me even open the hood of my truck. I was far away from home and traveling by myself. An employee named Cole took the time to help me and held the flashlight for me while I attempted to change the parts on my truck. Another person stopped and helped finish pulling the spark plugs out. He apparently worked a different shift at the store also-because I was quite stranded at that point. The manager and Cole made sure that I got numbers for a few mechanics in the area and that I had directions to the safest motel for the night. They really went out of their way to help me and not leave me stranded in a strange area far from my home

Even though there were 2 employees there, the man waiting on us stopped in the middle of assisting us 3 times to answer the phone. He then proceeded to look up items and answer their questions with each call. Apparently my time was not considered valuable. The other associate was quickly moving through in store customers. We were so annoyed that when we needed another item, we chose a different location.

Had bike troubles in Albion yesterday and O'Reilly's helped get me back on the road to my destination. Thank you for being there/open and your help. Rob and his co-worker (didn't catch name) are both doing a great job and deserve this 5 star rating.

Went there looking for help purchasing and changing my brake light. Both guys that helped me were very friendly and able to fix my light no problem. This was after auto zone told me they didn’t know how. Highly recommend