O'Reilly Auto Parts

This location is the nicest one I’ve been in. It stays so clean and organized. It makes it so much easier to move around and find things. The staff always goes out of their way to assist you. Even when they are covered up they acknowledge you and are excellent at multi tasking! My favorite location to get my stuff for my shop by far!

Got for me what I requested. Helped me out the best they could. Great place to deal with. Customer care is awesome.

reviews just now New We just went to O’Reillys in Benton, Ky and after the guy sold us a 300.00 battery and then told us our alternator was bad I started to feel a little confused. We then asked him to return the battery, put the old one back on, and kindly get the car started. He did. We then went to see Landon at Auto Zone in Benton and he and the person working with him tonight took excellent care of us by selling us a better battery at a cheaper cost and then, just so he can give us a for sure answer regarding our alternator, suggested we drive around for about 20 minutes and then come back (note- 8:36 pm and they close at 9) so that when we come back he can accurately check the alternator. Now this situation is a great example of bad customer service (the guy at O’Reillys was rude ab

Most employees are great. Won't go in and ask Beth about anything. She needs take a niceness course.

Beth and her team are the best always happy to see us and always go above and beyond to get us what we need