O'Reilly Auto Parts

I came in today and was greeted by Dean, joel and Killean. They were all very polite and helpful. Every time I have been into this store they are always smiling and ready to help with whatever I need. These boys deserve a raise 😊

Worst service ever! Will never return. I went in a few minutes before they closed to get a head light for my 4 runner. I gave the guy all the information for the bulb I needed. I went to the parking lot to replace and it was not the right bulb. It was just a couple of minutes after they closed and I was knocking on the door and the employees were ignoring me. Finally some guy came up to the door and said they were closed. I ask him can’t y’all just get me the right build and he shrugged his shoulders and walked off. They never tried to help me. I will never return for this kind of service. I can’t believe this company does not want my business going forward. I will go to a competitor to see if they like for me to spend my money with them instead. Unreal. I have called corporate on this ma

Keegan was incredibly sweet and helpful. We called ahead and he remembered when we got there super fast service VERY helpful.

I would like to say on multiple times I have worked with Keegan. He has been super to work with. Unfortunately last week, I drew Dean for my customer service rep. First he has a hoodie on covering most of his face. He did not look at us and acted as if we were a bother to him. I don't recall him even addressing us with "How may i help you" or any type of greeting. He was not at all helpful. As I was asking questions he said "That's all I can do for you". I was flabbergasted. It cost him the sell of a battery. I then went over to Keegan who answered my questions in a professional manner. The next day I was still bothered by Dean's behavior. I decided to call to speak to the manager. Mark told me the manager had stepped out. I asked to leave a message for the manager to return

Returned my used oil here, Very convenient Back room was clean N organized, Easy access 2 recovery barrel, Chickasha OK.