O'Reilly Auto Parts

My family and I received great service from Jason at the Dracut store today. We had some issues with our headlights and he took the time to go over headlight options and then proceeded to replace our headlights for us after purchasing. He even did a battery check on our car to make sure there were no issues there. Service like this doesn’t exist these days. Excellent service and will definitely return for any issues with our car.

Had what I needed in stock, but given it has a headlamp bulb for a Toyota Highlander you would expect that.

This place gets a five star from me! I called ahead to inquire about getting a new car battery. They were patient, kind and communicated well with me on the phone. They held the battery until I got there and even put it in for me!! Super nice and timely! I highly recommend this store!! Thank you guys!

Wanted to definitely shout out Ace for being an amazing employee. I went in looking for a specific item and he assisted me and was so pleasant. He went above and beyond and when I was getting flustered reminded me to not stress and relax 😂 I will definitely be back again.

have been a customer for many years and lately they have been closing earlier than noted on the door. I get that it can be a slow night but refusing to sell me a bottle of oil at 8:50 is pretty lame. There was gentleman who asked the manager if he could run in for the bottle if I gave them cash and the manager again refused while looking at his phone. On another occasion that same employee offered me a discount on a part if I payed in cash and gave him some of the difference to him for lunch. I was desperate for the part and he insisted it will fit my vehicle. When I showed up with my broken part to compare it wasn’t the same part. This guy likes to take advantage and his subliminal attitude makes me want to go somewhere else.