O'Reilly Auto Parts

I traveled to Sherwood, AR on 8/2 to see my 90yr old grandfather in the hospital after he had a stroke. He was doing well enough that I offered to drive my 89yr old grandmother to their home in Camden, AR to get clothes & other necessary items & then return to the hospital. Near Fordyce, my car started acting funny. My cruise control button on the steering wheel of my 2019 Ford Edge (less than 53,000 miles) wouldn't "set" and hold my speed. I thought maybe the button was going out & kept driving. When we slowed to merge to another highway, my car wouldn't accelerate. I pulled into the nearest gas station, filled up & googled what the issue could be. "Air filter or battery" were the top search results. I popped the hood, banged the air filter against the tire several times, reinserted it. A

I was up a crick with no paddle when I came here. I never seen customer service like this. They weren't just trying to sell me a part. But actually cared about my well being. The lady working and the manager both went mile after extra mile to help me. They helped me figure out which part I needed of 3 options. And even a customer mechanic helped confirm it. Then when they couldn't get the part from their supplier the manager called me to let me know that I could find one online. He even said they could order it for me offline but since they wouldn't get their suppliers price he said I could just buy it myself for less on Amazon. The guy even gave me the part number so I could find the right part. I never seen anything like this in my entire life. I felt like these people weren't just

The employees are very friendly and helpful. The guy didn't hesitate to take their code reader to hook it up for me so we would know exactly what I needed. I appreciate that very much!!!

Wasn't greeted upon my purchase nor was I asked what could he help me with or what could he help me find.... Ppl now days that deal with public does not have the ppl skills nor proper training ppl skills I had when I was coming up

You can find all your car needs here. The staff is very knowledgeable and go out of their way to help you. They can test faults on your truck and give you diagnosis. A hell of a lot cheaper than going to a dealership. I recommend O'Reilly Auto Parts.