O'Reilly Auto Parts

This place has an amazing manager. The assistant manger with a little more experience will be just as amazing. Brian provides exceptional customer service. He will go the extra mile, help with his insights into various things with his intellectual intelligence, that to this day Lego Duplo scholars are astounded, and hold the bar to his superior level. Whether you’re in Eriador, Rhovanion, or Harad he scavenge the plains to find your part. When Gondor calls for that precious battery and you need it, he will arrange from his Esgaroth store, and ride horseback for many days to get it! Whether the riders from Bree-land will ever join him on his journey, only time will tell. Emilee is just as go getting as Brian. She will go to Helm’s Deep to find you that 19mm ratcheting wrench, whether it’

Since Brian took over the store it has been amazing. He always carries great conversation and is very helpful, even if they cant get a part he will make a few calls to track them down.

It’s the only parts store I use in town. I’m restoring a 95 7.3 crew cab ford dualy, I feel the employees excitement when I drive the old 7.3 up to the front door! They also have as much invested in the project as I do!!

I don't go into parts stores unless I am with my husband. He sent me to get a couple things for him. Brian was extremely helpful with helping me to find these things. He was also very friendly and quick.

Both O'Reillys in Garden City have no customer service whatsoever. You order a part and if they screw up and have an issue with it they won't call you. They wait till you call in the day it's due in to tell about the problem. Even if you deal with the manager only you still can't rely on getting your part. There isn't one person in the store you can trust to get your order right. And then they make it clear they really could care less about how it effects you.