O'Reilly Auto Parts

Not a Good Experience at all . I went in to get a new Battery for my car and after he sold me the battery he told me it was going to be awhile before he could install it . There were at least 2 people working in the back that came in the front and then left to go back into the back . Just one person left in the front and he was the manager . After about 30 to 40 minutes, he asked another customer that he knew if he would install my battery , which he did. He was a mechanic in to get parts for his business. I think if the people stocking in the back didn't know how to install, it's time to cross train them . In all it took one hour and 15 minutes to get battery, when I was the only customer there when I went into the store. Not a GOOD EXPERIENCE ! THANKS !

While I attempted to find wiper blades for my vehicle noone offered to assist me; something I'm not use to with other O'Reilly branches. One employee was chatting with someone he seemed to know & then took a personal call behind the counter. The 2nd employee went outside to smoke directly outside the entrance. It's raining today so I can assume I rec'd no help from employees because they didn't want to go out in the rain to install wiper blades.

I had to tell tech which post was pos. It was 830 pm and he didn't want to check battery to start with. Had to jump start daughter's and to to orallys for service. He said wasn't anything he could do today and didn't even load test It to see if amps would drop. I told him I'd she needed a battery that was fine. He said I would to come back tomorrow.

Stopped in today for replacement headlights and a battery for my key fob. I was helped by Caleb, who took care of everything for me. The employees here seem like they enjoy their job and each other-always makes dealing with car stuff less stressful when you pick up this kind of positive vibe! Will definitely go back!

Friendly staff. Always helpful.