O'Reilly Auto Parts

I don’t usually think of an auto parts store as a place that inspires a great review, but my experience at O’Reilly’s absolutely did. The young gentleman working the counter was incredibly kind and knowledgeable. He helped me find exactly the parts I needed and even took the time to share some helpful tips and tricks for when I install them. He was patient, friendly, and genuinely seemed to care about making sure I felt confident about the purchases. If all auto parts runs were like this, I might start enjoying them.

Oliver was a great help to me today! He was patient and went above and beyond to help me run a code on my car and with the parts I needed for my repair. Thanks, Oliver!

It’s one thing to interrupt a customer while they’re asking a question not once but twice. But it’s a whole other problem when they have no clue what they’re talking about, blatantly saying incorrect information like “all oil is the same under operating temperature” (what do the last 2 digit in oil mean again??? That’s right it’s for operating temp) will not be coming back.

Nice staff. Good selection.

They did scan my engine code with the device but just gave me the print out and walked away with no additional help or guidance. Do not come here if you want decent customer service.