O'Reilly Auto Parts

Nuuanu Oreillys has awesome customer service. Their attention to detail for parts is top tier quality. The store is super clean, organized and well stocked. And if they don’t have what you need on hand they will find it and bring it in within their power. I would like to thank Tony, Roxy, Chelsea, AJ, Brandon and the rest of the store for their Aloha and service. This will be my go to shop.

O’Reilly Auto Parts had exactly what I needed, at a fair price. The staff was super friendly and helpful — real aloha spirit in the way they take care of customers. Quick, easy, and no hassle. Mahalo nui!

Went in today to get a car battery for a friend. Right when I entered, I was immediately greeted and got assistance from someone at the register. She helped me find the correct battery by looking up license plate. She was very quick and helped to register phone number so that when we return the old battery, we won’t have to worry about losing the receipt. The workplace environment seemed really friendly as they were talking amongst each other and joking around. It’s good to see. They even offered to help carry the battery to my car. I felt comfortable being here as I would normally feel looked down on because I am not familiar with car stuff.

The staff need a bit more training. I'm a female and I found it faster than they could. Even with the number. Sigh. More training about products please

A very rude, unfriendly male O'Reilly rep (black, shoulder length straight hair) raised his voice to me, outside the store, while I was in my car attempting to turn around. "YOU CANNOT PARK HERE, THIS IS OUR PROPERTY" he yelled. I was simply having a difficult time finding a parking spot, as many yardmen were in the parking lot along with an ambulance. I have been a faithful satisfied customer of O'Reilly's for many years. I will avoid this Nuuanu shop like the plague. This was very uncalled for! He is a rude, obnoxious, angry employee. Customer service is NOT is forte!