O'Reilly Auto Parts

Dan is amazing! He helps me the second I walk in every single time. I never have to hunt someone down or explain things twice — he knows exactly what I need and always gets me the right part. It’s such a relief knowing I can rely on him. Customer service like that is hard to find. Highly recommend asking for Dan!

Was greeted when I came in had half of the part that I needed on the counter tried to explain to the person at the counter and they looked up the wrong part and they said I don’t know. I’m not a mechanic and I told them I will go somewhere else. Your attitude sucksbut for the most part, I really like O’Reilly’s just not the one in Eagle River I guess.

I buy ALL of my auto parts and supplies from the Iron River O'Reilly store. All the employees I have engaged with have been friendly, knowledgeable, and helpful. The store and employees are clearly well managed. I've dealt frequently with Billy the manager of the store and it's clear why the store runs so smoothly! Billy is obviously highly educated in the field and has been extremely helpful in assisting me in properly diagnosing my issues and guiding me to select the parts, even offering tips on my repair work. Our community is so fortunate to have this resource! Keep up the great service!

Came in with 45 minutes left it’s a job not something you can blow off when people drive distance ask for a router resurface young kid say yeah no problem older guy orange beard says oh no not tonight and doesn’t give me a reason then they close 30 mins early it’s a frickin job do your job!!!!!!!

Billy is a great employee, very knowledgeable and helpful. Needed parts for my car, he knew exactly what to suggest. Billy was very friendly and glad to help. He even put the wipers on my car and entertained my son while I found some other things I needed. I highly recommend this auto parts store and ask for Billy!