O'Reilly Auto Parts

K and Alex helped me so much with getting a replacement battery for my car. I had some information from the original purchase but not enough for a full warranty exchange. K called the store we purchased the previous battery from and used all of his options to find the record of transaction. They really went the extra mile and I appreciate so much I got teary eyed. To top it all off when the replacement was being installed I was shown so I would know what to do. Super amazing and kind gentleman who do everything they can do help customers. Give them a promotion, a raise, all of it.

For the record, i only write reviews if i either have exceptional customer service or horrible customer service; and it isn't often!! Guess what kind of experience i had? Get ready because this will be very long winded. I put in an online pickup order last night (1-16-26) and it was ready for pickup this morning (1-17-26) with instructions ON THE EMAIL to call when I get there and an employee will bring out my order. I thought this was awesome because i will have my kiddos with me and they are too young to be left in the car by themselves. When I get there and call, a friendly employee (i didn't catch his name) answers the phone and said that he thought he saw my order when it came in and went to double check. After about a minute, a different employee named Tim picks up the phone. I was

I come to this O’Reilly all the time. And they are always helpful. This time Alex, Mason, and Cody helped me a bunch. My car broke down at this O’Reilly and they helped me to get it fix and had the patience to let me wait here for my mechanic to arrive and help with all the questions I had. Thank you, Alex for helping me And having the patience and letting me keep my car here overnight till the next day and answering all my questions and also check in my car to see if you can help. You’re an amazing gentleman. God bless you.

I have been a customer at this O'Reilly's practically my entire life. I have very fond memories of coming with my dad to the "car store" and we have always had good experiences here. Let me tell you, if my dad was treated poorly, he would never patronize the location again, so that means something, trust me. I no longer live in the area, but I have this store's number saved in my phone and I call and pick the brains of the associates all the time. The Associates do not work on commission, so I never feel pressured or like they are trying to upsell me on anything I just get good honest advice from people who know more about car things than I do. I have called this location doing some research, before walking into another location to make an informed purchase. Oftentimes guys know more than

Definitely a 5 star review for O’reillys on Swisher. They know what they are doing are explain everything to you very well and come outside to make sure they are selling you the right product. You can tell customers safety is a top priority.