O'Reilly Auto Parts

Give us the price on a battery that was $239.99 then wanted to sell us a even higher battery which was in the 300s so I got fed up with them and told them to give me the universal battery and I had to install it myself take in mind In 2023 I had a spinal cord injury and I’m currently handicapped also the fact they didn’t even have the right tools to change the battery thank god a man showed up to help me but they sat in the store and watched again a handicapped person change the battery on my own. Wouldn’t recommend this place to anyone because the customer service is absolutely god awful

So I left a review on another Store But this is the store my wife stopped in first and asked if there was someone that spoke Spanish and she was told no that there was no one in the store that spoke Spanish and then tried to sell her Alternator when she needed a battery. Luckily My wife looked up the next closet store and went there and there Manager Kim And Assistant Manager Adam took Much better Care of Us. And the worst part they also did not speak Spanish. However where willing to use Google Translate to get us to understand and make the sound decision that got my wife's care back on the Road. P.S I would Avoid this store if you want to be taking care of. Also my son is writing this cause my English is bad.

Checked battery, starter and alternator. Quick service, less than five minutes and no charge. Thanks.

It was christmas eve and my daughter's car was down and her boyfriend with Mad skills was working on the car and a part broke i beeline to O'Reilly where I got the part to save the day thanks guys for being on your A game

I had an excellent experience with Caleb and John! They were tremendously helpful in diagnosing the issue with my headlights, patiently walking me through potential problems, and even assisting me in selecting the right tool to fix it. Both were incredibly kind, taking time out of their busy schedules to make sure I had all the information I needed. This store is known for its phenomenal staff, and Caleb and John truly live up to that reputation. Highly recommend!