O'Reilly Auto Parts

Went and got a new battery and a battery swap. The guy at the counter obviously didn't want to be there and installed my battery so loosely that the connections were barely attached and didn't clean the terminals. Car wouldn't start on a cold morning and my husband had to reinstall it properly almost making me late for work. Double check their work before you leave.

I had taken my vehicle in for it's first time to me, oil change and the shop informed me I needed to go get the filter needed for this from an auto part store. They referred me to the one closest to them. I then was sent back for an oil that the shop didn't have and insisted my car needed. When I get back to O'Reilly's and tell the man, I believe his name is Lucas, my situation, he was so helpful. First looking for what I asked, then after his feeling something wasn't right, he double checked the system with my vin. Turned out the shop was wrong and would have used the wrong oil. I am so thankful for the guys here and how smart they were. Lucas was sure he was right. He sure was. Thank you so much for your help. I definitely appreciate you guys!

Fabulous customer service from all employees when I ask for assistance. Roxanne was number one, she was able to install some headlight bulbs in a tight location that was not accessible without more work than needed.Thanks for your service O'Reilly's!

Every time I need something this store has the most helpful employees. Doyle I think his name was (I didn’t ask and I have a bad memory) was a lifesaver for me and I’m grateful for him!

Manager Andrew went above and beyond for us with a battery test and change! Even when we thought it couldn't be done! Thank you Oreilys Loveland! Amazing!