O'Reilly Auto Parts

My niece was driving from Springfield to St. Louis and noticed her headlights wouldn't come on. I tried to call around in the nearest city to find someone who could help but everyone was either booked or closed! As sunset was approaching I encouraged her to stop in here and get the headlight bulb or fuse and replace it. Without hesitation, when she pulled up, the team members came immediately out to help her! Within just a few minutes, her headlights were working and she was on her way to St. Louis!! I'd like to say thank you to the team members who helped her and let you know that because of you, she will make it safely to St. Louis tonight rather than being on the side of the road with no headlights! Thanks so much!!!

I am so happy and greatful to have had such wonderful customers service! I had came in and had needed some help on information and direction on a part to buy and Blake was beyond helpful and in a great mood! Great job Orileys! I got my car fixed!

Great service & care from i think the store manager. Just wanted to leave a great review

Stopped by because I had a check engine light come on. I promptly received a reading along with a printout of what the problem was.

I used to come here often, but after some bad experiences I will be going elsewhere. It used to be a nice place with nice helpful staff that provided good customer service but now not so sure. Walked in the other day and I believe it was Thompson he was helping a customer and seemed to have an attitude the whole time but luckily another friendly worker helped me. As I’m being helped Thompson answered a phone call and was extremely rude on the phone as if he hates his job. Besides that I’ve walked in and have seen him being rude to his coworkers and bossing around then proceeds to just get on his phone. Hate to see a good store become bad because of poor customer service.