O'Reilly Auto Parts

6 7 months ago i bought a alternator and installed it .it was a bad one. I took it back within a couple of hours got another one.I bought with a life time warranty. I called oreilly and was told life time warranty i called next day an was told limited life time warranty . Wanted to charge me between 450 500 for another one. The 2nd alternator i replaced has lasted much less then a year. The alternator i could spin holding fully while inside was spinning. Anybody buying alternator beware they are garbage. I will never buy or deal with a O'Reillys again they refused to honor their warranty

Went into the store to buy some parts for my vehicle but instead got greeted with insane attitude. Worker there named “Julio” is a horrible worker and offers zero customer service when problems arise. He is very rude and has an ugly attitude that makes customers want to take their business elsewhere. Other workers there are amazing including the manager Claudia. This guy seriously makes this store look horrible. Wish they’d do something about it. This is not a first time issue and all my buddies have said the same about this particular worker.

Claudia was very helpful and knowledgeable with helping my Son with a clutch kit. Thanks!!! Will return

I absolutely love this store. The staff is very knowledgeable. The store is always clean.

This is discrimination and needs to be addressed. Purchased a starter 11/9/23 it went out. Tried to do a warranty swap with the manager claudia palacios. She said that the starter i brought back wasnt the right part. I said yes it is. So she let me check your account. Lied and said it wasnt purchased. Lied to my face. So i went to the Scarsdale location. No hesitation they swapped it out. I told them about the situation and they printed me out my invoice. Also showed me that all the store info is around the door when you walk in. This location #630 needs to do better at customer satisfaction. Ive spent thousands and thousands of dollars at orielys. To get treated like this, is wrong. I have alot of tattoos and i feel thats the reason i was discriminated on. The gentleman in front of me wa