O'Reilly Auto Parts

I always have a great experience here- staff is super helpful & friendly. Recently stopped in to have my headlamp fixed & the employee also recommended a product to help clean my headlights- and it worked wonders! And it was only $15 - very pleased.

After I bought a $10 taillight, they installed it for me for no extra fee--I really appreciated that, because even if I could have figured it out, I didn't have the tools to even get it open myself. Nixon was very quick and thorough.

Carlos at O'Reilly's on 1323 Second street, San Rafael, CA was amazing! After struggling with a dead battery twice over several weeks and $250 in costly jump start services trying to avoid an expensive repair, Carlos installed a $200 new battery in about 20 minutes for free, saving us $400 compared to the Volvo dealership and a lot of time trying to figure out how to do it. I don't recommend DIY unless you know what you are doing. The team working that day were all eager and being very knowledgeable and helpful to all customers and so grateful for Carlos for his excellent service to make what seemed to us a very difficult situation into an easy one It made a extremely frustrating situation so much easier. Highly recommend Carlos, the team working that day and OReilly's because of them and

Poor service, lazy employees … I walked in, could not find what I was looking for, stood patiently at the counter as 3 employees talking casually and joking with s single customer who was wearing an O’Reilly Auto Parts jacket and speaking in Spanish. Each of them looked at me as they continued their conversation and I continued to stand there patiently. When finished the customer paid and all three employees walked away - the customer in the O’Reilly jacket asked them in Spanish who was going to help me and they looked at him and commented “not me” and continued to walk away, he again asked who was going to “be responsible” in Spanish - I responded in Spanish asking the same and at least 2 of the employees stopped and looked at me - a middle-aged caucasian male - I asked again if someone

What I needed was in stock (wiper blade replacement) and the employee even recommended a less expensive one. Unlike many auto parts stores (and hardware stores, come to that) the employees here DID NOT assume I needed help installing the wiper blade. Much appreciated!!!