O'Reilly Auto Parts

I see people complaining about isolated incidents on the web. I'm not sure it's necessary. Why don't you just put in good reviews and get a reputation for positivity rather than negativity and maybe you'll attract more positive vibes. These random attacks are usually mistakes and it's two time intensive to try and get to the bottom of it. I recommend move on. As far as O'Reilly I've had great success dealing with them and it doesn't matter which country that I am working with them. They all seem to be helpful. Better luck next time I give them five stars.

I had a bad experience here due to a racist guy thinking that all Hispanics are scammers I just bought a brake pads under warranty and the guy told me those brakes weren’t from the store not knowing that all parts I buy is here The guy told me those weren’t the pad I bought so I had to take out just to prove him wrong he said is missing the plate when obviously are old pads and plate are removable

Me: I have more than 15mins ON HOLD, Him: if you call again I will let you wait even more. I called to ask for a part, they immediately told me if I can hold and I said okay, they leave me for 15mins though they forget about me, I hang and call again, another guy told to hold, I told him no please they left me more than 15mins last time. So he told me, if you hang I'll let you wait even more.

I had a great experience here I had to change my spark plug for my scooter and the even had loaner tools that I could use they were super helpful Jonathan Marco and Carlos all three great customer service representatives will return to this great shop thanks again for the hospitality

O’Reilly Auto Parts in San Ysidro offers helpful customer service, though many specialty parts typically need to be ordered in advance. Its location is especially convenient for those frequently crossing the border, providing a strategic stop for auto parts. While the store is great for last-minute automotive needs, ordering parts online might still be the better choice for cost and convenience. Recommended for those in the area needing quick parts access.