O'Reilly Auto Parts

I would like to thank Ryan the store manager for his outstanding customer service. At the time I went in he was the only employee so he could not come out to check my car. I left my car and number and he called me when he found what the problem was. I really appreciated not having to stay and wait. Turns out I needed a new battery. He showed me all my options and explained the differences to me. He was very knowledgeable and patient with me. Ryan installed the battery in 2 minutes!! Ryan went above and beyond to give me great customer service, I will definitely be back and recommend this store to others. He is a valuable employee'

David and Bryson helped me so much and taught me a cool trick on how to test an alternator. Super helpful. Ended up just being loose battery cables, they wrenched it and I was on my way! Great folks, definetly will come to oriellys over other parts stores. Amazing staff, even with how late it was!

Ryan was SO helpful yesterday. My niece was stranded with a dead battery and it wouldn't jump. I went to help her and removed the battery and brought it into O'Riley. Ryan was waiting at the front desk with a smile and said "Throw it down here, let's take a look." He was so helpful and put the new connections on the new battery for us to save us time out in the cold. Turned a crummy day into a really positive learning experience for my 18 year old niece. He also helped me out by going the extra mile. Thank you Ryan!!!!!

They were very professional and they had what I needed and a lot of information to help me get my job done

Fantastic experience! I called regarding a very annoying squeak from the windshield wipers I purchased from O'Reilly. Jenelle who picked up the phone and looked up my previous order for windshield wipers said come on in and we'll take a look at it. When I arrived she was amazing! She immediately exchanged out the wipers in the pouring rain and the squeak was gone. I'm extremely impressed with her customer service skills. I will now only go to the Saukville Wisconsin O'Reilly whenever I need vehicle parts. Thank you so much for solving my windshield wiper squeak issue 🙂 O'Reilly Auto Parts is very fortunate to have an employee knowledgeable and respectful towards customers. Russell owner of RNB Design Group... a home remodeling company.