O'Reilly Auto Parts

Battery ran flat due to non use. Took it in and asked for it to be tested. They said it was fine and just needed to be charged. I left it with them for the day. Picked it up and asked if they had changed it and if I owed them anything. They said charged up (they checked it) and no charge for the work. Took it home and it was as flat as when I brought it in…. Why waste my time? I’d have bought a new one.

Called to see if they had a belt for my Tahoe. Asst. manager told me they did. When I got there he told me he actually didn’t have it. He told me he would order it and call me the next day. Never got a call, and couldn’t get anyone to answer the phone. Had to drive clear to King George to get the belt.

On Sunday September 10, 2023 I came to O'Reilly for a light bulb for my tail light. I received the best service. Mrs Danyelle and Mr David went above and beyond to help me. Their guest services was awesome. I would like to thank the both of them for all they did to make my day. Awesome job to the team and Manager. Thank you.

John is amazing!! He is so helpful & patient. I’m in there all the time and he meets me with a smile and great customer service! His team is awesome too! The guy that drives the “Scooby Doo” has to be one of the nicest team members he has! Truly am grateful for them💘

I had a battery issue on a Sunday morning. Christopher wasted no time in getting me squared away, while being incredibly helpful and cheerful as he did it. Great service, and much appreciated!