O'Reilly Auto Parts

If I could give no stars I would. Horrible customer service. The guys in the back counter made a comment about my son being autistic we let it slide they kept laughing at my son as we were in line when my husband approached all of them the main one who made the comment walked to the back when he got approached of the situation but it was all laughs and giggles for my sons stimming what kind of company are you guys running freaking ridiculous wait till corporate finds out.

Went to pick-up a part. The staff was very helpful. Unfortunately the part was lost. The part was pulled for me to pickup but the staff couldn't find it at first. Several other members helped to locate the part. But their attempts were in vain. So, they told me they could have one shipped asap for no additional charge or refund the oder. Until the manager stepped in for one more final check. With in a minute, he found it! Then they apologized for the inconvenience and got me on my way. This is my go to part store. Great team work, excellent knowledge and experience.

I just love how they park their fleet vehicles in front of the store taking up all of the disabled spaces. Luckily there were two open spaces in front of the residential side last time i went but none on the commercial side. As a disabled vet it makes it inconvenient as I have trouble walking distances sometimes, but as long as their employees dont have to walk a few extra steps who cares right? Also was sold an antifreeze with a broken seal and when i went to exchange it for another they wouldnt. I don't know if it was tampered with but they didn't care.

Can't give much info or 5 stars wasn't there very long but I will say the employee I dealt with was very courteous. All the employees were preoccupied when I walked in as soon as their current task was complete they were calling the next customer up. The location is horrible tucked in behind other businesses but they did have the part I needed when no other stores did.

Clean store. Staff are well equipped with knowledge and friendly. If they don't have it, they can get it to you.