O'Reilly Auto Parts

I get parts there all the time if they don't have any stock they ordered for you

I went in yesterday to get a can of silicon spray. A young man was coming out of the aisles behind the counter & just looked at me. He headed toward the back yelling, "Somebody (name) get your butt up here!" He didn't say they would be with me in a minute or anything. I waited & waited. No one ever came to wait on me. I could hear people talking in the back but they didn't come out front. I left. While I was outside more customers came. I hope they had a better experince than me. My husband called to ask for a manager but apparently they were off work today.😕😞 Poor customer service today.

JT and Kade did a good job helping me find the problem that was wrong with my car They definitely exceeded my expectations 1000% satisfied customer!!!

I threw a belt on the toll road and was forced to stop at this location. The staff was unbelievably helpful. They went out of their way to find me a belt that would fit the vehicle even though it was not listed in their computer and it was closing time. I can't tell you how much relief and happiness they gave me. This allowed me to make my business meeting the next morning which I would have otherwise had to cancel. They stayed past closing time to make sure I was okay. If I owned this corporation, I would be proud of this store and put it forward as a shining example of how helpful and productive a store can be. I attempted to tip them for their extra efforts but they refused any additional money. This store is a shining star.

I needed a lower control arm bushing they spent ten minutes looking on computer then asked me if it was the right bushing I had to find the right one and then they said they don't have it and they can't get it. I went to leave then thought about how it said on the computer the specs about the bushing that I needed so I went back in and asked if they could get me the right bushing based on the specs. It doesn't need to be for any specific vehicle as long as it's the same specs. You'd think that they would know to do something like that so then they looked up bushings with the same specs cost me twenty dollars for one bushing that I could pick up in a week. After paying and leaving I realized I could get way better deal online which after looking I can get the whole set of bushings online fo