O'Reilly Auto Parts

Customer service could be better. I waited. For one customer to finish I was next. They took a customer ahead of me when it was my turn they had 2 open. That customer that was behind. Me. Could have went to the other line. An he could have assisted. Me. But he took him. Ahead of me when he was behind me. When clearly. There wad another line. Teach your empiyees. First cone first serve. Who is in line first. Is who is helped in orderly fashion. That's how it's suppost to be. Stokes county. Expect the unexpected.

Cool employees during the day all week. Manager he straight to. He make things right for ya

This place is always on point. Great people, very helpful

I needed a battery for my car and I went to our local O'Reillys just before closing on 5/19 to get one. The two associates that helped me were fantastic, I was checking out and one of them mentioned a 2 yr warranty on the battery and they ran a check on the one that I was returning. As it turned out it was still under warranty and I received a new battery at no charge. By their willingness to check it saved me over $200. The two associates went the extra mile to check the details before I paid at the checkout. That is unheard of in the times we live now. I appreciate them both and will always return to this location when I need anything related to automotive care or repair. Thank You for being honest and looking out for your customers. John B

Went to get a battery for a Chevy impala, asked if they could put it in because I didn’t have tools. Guy looks at the car and says we can’t do it because our computer system says it is difficult and will take 40 minutes. Took it home and had it done in 15 minutes. Only getting two stars for that “Free battery swap”