O'Reilly Auto Parts

Kodiak the manager at the manassas store today around 12:30 was unwilling to assist my grandmother with putting her battery in that she purchased and picked up. Per the info you all have publicly available on your website, it is advertised that any battery purchased through o’reilly auto parts can be installed by you guys as well. Kodiak is not a good fit to be a manager, he gave my grandma an excuse about how long it would take for him to help her replace her battery and when she showed him that there wasnt as much for him to do to replace the battery, he made a terrible excuse about how long it would take. Even still, my grandma, a patronizing customer offered to wait the hour he initially quoted her. After she agreed to wait he denied her assistance furthermore and made another terrible

🚗🔧 O'Reilly Auto Parts in Woodbridge is a lifesaver for my repair shop! The prices, quality, and service are unbeatable. Kodiak, the manager, runs a tight ship, and his team makes every visit a breeze. 🛠️ I’m in daily and always feel valued—unlike at other big-name stores where I’m just a number. Yesterday, Karen was a rockstar, quickly checking my car’s battery and alternator with a smile. 😊 She was super polite and even pointed out a few things I need to look into. This crew genuinely loves helping out, and it shows! O'Reilly’s my go-to, and I can’t recommend them enough! 🌟

I accidentally ordered the wrong size brake pads and they were perfectly willing to exchange them for the correct size. Great customer service!

Thank you Gabriel so much for installing my wiper blades and showing me how to fill the windshield washer tank! You’re the best! I love this store!

O'Reilly Auto Parts is the best! I run an automotive repair shop in Woodbridge and when it comes to price, quality, and customer service the cannot be beat. Kodiak is the manager and he knows how to run a tight ship. I use them on a daily basis and couldn't say enough good things. The other big name part stores make me feel like an inconvenience, but I know that this O'Reilly and it's staff are truly happy to help.