Overley Automotive

Rather unhelpful and overpriced compared to other automotive businesses. The job was quoted at five hours for work that typically takes two to three, which makes it hard not to assume inefficiency rather than complexity. We were also charged a shop fee for items like cleaning rags and topped off coolant, even though we did not request coolant service and they did not know what type of coolant the vehicle uses. To make matters worse, they rushed us out when we said we needed the vehicle back and forgot to return our engine heat cover, forcing us to come back again. Overall, poor value for the cost and not a great experience...

We came to these people 3 times. We had a 2003 Pontiac Montana that had an Intermittent problem of over heating. They said it was the belt and harmonic balancer. This was after calling us and letting us know it was no breaking for them. They “found” this issue and we paid $600+ and was back with in weeks. Then they said it was the thermostat. They charged us $721 for that. Then we paid it broke again. We took it to them and they told us it was a block or gasket. So tell me why we paid them near $1500 dollars over 2 months just for them to tell us is was an issue that was thousands of dollars to fix. We had to junk out van. Got $200 bucks. I am a mom and I am the only income. I worked hours of OT to pay them for them to keep charging be for something that would and didn’t fix the issue. I

Overley Automotive has consistently been the best repair location for our vehicles. When the Nissan dealer told us that the high pitched noise that the brakes were making on our 2017 Sentra was because the brake pads were infused with metal fragments and the noise was to be expected, I was VERY UNHAPPY with Nissan. Oh, and the dealer would not warranty the work if I had asked the dealer to put ceramic brake pads on the car. I asked John if he knew an answer and he said he would not only have the pads replaced with ceramic brake pads, he would warranty his work.

I have been taking my vehicles to Overley's now for a few years. I usually leave them in the lot after hours and drop the keys through the door drop in an envelope provided at the door. I can always depend on fast, courteous service with a AAA discount.

Been taking my cars and trucks here for over a decade now. If you want honest, knowledgeable, reliable service on your car - this is the place. They are always straight with me and they do their best to save me money when they can. I highly recommend.