Pacific Tire & Wheels California & Chester

This past year I have had my brakes, struts, 4 tires, complete ac system repair, and basic maintenance. Jr gave me great deals, they covered my ASC warranty on the A/C and I was able to use their financing option to pay for the rest. That day I was only $50 out of pocket and my car is running like brand new. Thank you, I've been a customer for many years.

I had taken my car I had just bought a week ago to get both front and back shocks changed, parked it in their parking lot, signed paperwork and gave them the keys. About 1 hour late I get a call from them saying another customer of theirs while parking hit my car and damaged it on the driver side badly. They were not taking responsibility for what had happened even though the car was left under their care and all they said was we could get the other drivers info regarding insurance after already telling me he didn’t even have a license which more likely he didn’t have insurance. Cops were called because the person who hit my car didn’t want to give any info, when I get there they had my car lifted working on it doing the shocks. I found it messed up that me leaving my car under their care

Went for a tire alignment and they tried to tell me having caster in the red was normal. They did not tell me why it was in the red or recommendations for a fix. My truck is still pulling to the right despite waiting 3 hours. I now have to find out why my truck is pulling to the right. My alignment still had red in the readings. They thought I didn’t know anything. All I do is work on this truck constantly and would like honesty when I pay for services regarding this vehicle. The mechanic didn’t speak English and gave up on my vehicle. I was issued a refund and told it was the streets fault for the pull. Don’t bother going here unless you need to fix a flat. The tire alignment was a waste of time and I’m back to square zero.

Best experience ive had in a minute Eric helped me out a lot , and knew what he was talking about with cars , would rather spend my money at this shop then any other shop

Quality workmanship, very reasonable pricing especially for brakes. Parts have always been in stock for every car I brought in and I have brought in about four cars now.