Paint Pro Towing

My husband was stuck in a ditch with his back left tire off the ground while it was raining. I called at 10:56am to see if or when they would be able to help, she said it would be an hour. At 11:54am I received another call notifying me that he was in the way and it would be another hour. I understand having other calls. The only reason it’s a low review is because it was just poor communication and no sense of urgency. The situation could have worsened because of the rain.

The office manager was delightful and very helpful. She double checked everything for us and made sure we had everything we needed when renting a U-Haul truck.

Today Sunday the 3rd my $122,000 V8 chopper broke down again. I called Paint pro and requested Josh . He loaded my chopper like it was his own. I was amazingly impressed. He made sure none of the metal on the straps never touched my many thousand dollar paint job. I could tell how concerned he was. I would never let any other company or driver touch my pride and joy. This company and Josh are A+ in my books. I've ridden with a lot of tow drivers. I's a pleasure the have a fantastic conversation with Josh. Keep up the great customer service guys!!

Very kind and helpful people! I blew a tire late at night while traveling through Albany alone. Had to uber to a hotel and didn’t realize my car would get towed from where I left it (my mistake). The lady who handled my paperwork was patient and helpful and kindly waived my admin fee. Mr. Wade is personable and friendly. He drove me and my car to the tire shop and took time to make sure I was safe and taken care of. Unfortunate that I had to be towed, but glad that it was by them and not anyone else.

Mr. Don was fast and friendly. We had to call them on a Sunday morning, He came directly to my daughter on the college campus and changed her tire for a great price. We really appreciate Paint Pro Towing. The entire experience was pleasant from the call to dispatch to the actual service.