Papé Kenworth
Aurora, OR · Truck dealer
- Address
- Papé Kenworth, 11693 Ehlen Rd NE, Aurora, OR 97002
- Phone
- (503) 678-2124
- Website
- www.papekenworth.com
- Status
- Closed · Opens 8 AM Mon
Papé Kenworth is an auto shop located in Aurora, OR. It is one of 12 auto shops listed in Aurora. Its 4.1-star rating matches the Aurora city average of 4.2 stars. It ranks #5 among Aurora auto shops by combined rating and review volume. There are 10 photos associated with this location.
About Papé Kenworth
Aurora Papé Kenworth is your local source for new and used semi trucks including, heavy duty trucks, medium duty trucks, sleeper trucks, and vocational trucks. As a full-service Kenworth dealer, we offer truck repair and truck maintenance. We also... More
Hours
| Friday | 8 AM–5 PM |
Customer Reviews
Prices are crazy high, gave me a quote of $4000 to replace torsion bar, spring bushing and piggy back a bracket chamber. Had my truck two days trying to diagnose the flashers not working and temp guage. Did dot inspection and failed to notice an air leak on the tranny and leaking wheel seal that another shop found immediately. If could give them one star sure as hell would. Needless to say will NEVER use them again for anything period.
Currently parked in front of the gate in the middle of the night due to my fan hub breaking a few miles back. Im really sorry for parking here, I didn't realize there was a gate. I left plenty of room to get around me. Hopefully I can get fixed up in the morning.
Repair and maintenance techs are great. If it was only them we dealt with, this place would get 5 stars. April, at the desk is awful. She is rude and will tell you she doesn't have time to "deal with you". I was appalled by her lack of customer service when overhearing the way she spoke to my husband. Unfortunately, this wasn't a one time attitude, or it would be more understandable... hopefully they can hire her assistance or put her through some additional training.
Nice people. Had a hub seal replaced on a W900 with only 13,000 miles 2025. Got it done before walking back from TA for lunch.
Get a quote in writing, make aure you dont leave anything to the imagination. Read your invoices before you pay them. Nice facility and all but 1 of the staff were plenty friendly..... unfortunately it only takes 1 to ruin the entire trip. Parts counter was very helpful and ordered the correct parts and had then same day. The staff for the tractor side all seemed friendly as well. I was finally helped by the service MANAGER after I was called a liar he stepped in and fixed the problem (that I wasn't lying about) billed for 6 hours when the tech spent about 30 minutes on the problem that was our responsibility to pay for the service manager adjusted the bill after talking to the tech and finding out that I was correct and the guy lying..... he's on the payroll. Good luck
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.