Parts Authority

Amazing staff great prices

Most of the time my mechanics have had to use them, it's been a nightmare. At this rate I ask my mechanics to get my parts from somewhere else or I bring my own. I grew up with it being Miele's and once it changed over it's gotten worse and worse. Gone are the days of a business caring about their customers and end users. Don't believe the hype about "stock shortages everywhere" because anywhere else I have used I have had no issues. Need a part and they need to get in from another location, use Amazon prime, it will be cheaper and chances are it will get there before the parts authority delivery person. The staff doesn't even care anymore which is proof that parts authority has ruined the location as most the staff hasn't changed since the transition.

Formerly Miele Auto Parts. For the most part everything is the same. The staff added a few new faces. I have been using this place for about 20 years for parts for my own car and their prices for my needs have been lower than Bridge or Auto Zone and the counter staff is more knowledgeable than the others as well. On the race occasions when they did not have the part I needed, they were able to get it for me within 2 hours. The only down side is the parking lot is small and at times there can be a wait due to the customer volume at the counter.

Miele Auto parts were the best. Amazing how Parts Authority purchased the business and screwed it up. No customer service high prices and you have to wait fir the part. Advance Autoparts is a little better. I am buying Mercedes ML series rear calipers for $65 dollars at the mercedes dealer. Parts authority wanted $99 dollars and that wholesale.Dont waste your time.

Went to buy brakes for my car and gave me wrong brake pads and rotors. After car was on lift needed to take taxi back and manager was very arrogant, didn’t apologize or want to credit me in any way. New owners and managers not running business well. Wont go back. Shop elsewhere