Parts Store Hyman Bros. Nissan

Ordered a part online and paid by credit card using their website. Item was shipped and delivered as expected. Good notification system that let me know status at every step. Only improvement would be to make payment easier by linking to amazon.

They proactively corrected my order and offered me 3 options to receive the part that would work for my car. I confirmed the option and part I needed and they shipped it to me right away. I was so impressed they noticed I ordered the wrong part, contacted me to let me know and subsequently corrected it for me and sent me the right part - that is going above and beyond! Thank you!

I tried ordering an intake hose for my 2000 Frontier off the site to no success. The part was labeled wrong on the site. I tried clarifying the order before ordering but noone returned my 3 attempts to contact them. I didn't get a person until I was able to contact them after receiving the wrong part. I have contacted the company as instructed through the email I recieved so that I might return the part and I have not been contacted back. The customer service for me has been almost nonexistent. The prices are good. The part I did get looks to be right for my vehicle, yet it is not what I needed. If I get better service and the right part, I will update this review.

They sent me an email with the tracking number and everything which is great. I’m giving them 2 stars because I ordered this item on a Friday morning and they FINALLY shipped it out the NEXT Friday in the afternoon. I checked the tracking number they sent me and it saids UPS hasn’t even picked it up yet. It won’t surprise me if UPS can’t pick it up until Monday.

Easy to use website, great service. I never write reviews, but 5 stars for these folks as they earned it! Easy to use website, quickly found a brake fluid reservoir cap for a late model. They shipped it quick, and it was packed great exactly as expected. I will be saving their website as a favorite incase the old girl needs more goods! One thing I'd say is a negative is the shipping could be less, but hey, 5 stars is 5 stars regardless.