Patterson Volkswagen of Tyler

Scott and Rudy were awesome. Scott got us right in and went out of his way to make sure we were taken care of. Rudy showed us the Turbo that was broken. We super appreciate everyone at the Service Department and beyond who helped us. We had a meeting out of town and were going to be driving 8 hrs away. Super quick, efficient, and thoughtful service.

I just recently bought a used car from here. The car itself is amazing, but the service made it all so much better. Kevin Cruz was my sales consultant and he made the process SO easy, from helping me find a vehicle in my budget to making sure the payment and paperwork went smoothly. When I eventually have to get another car (hopefully that won't be for a few more years), I am ABSOLUTELY coming back here.

From start to finish...wonderful experience..best I have had,no high pressure. Cody was my sales person, and Josh made all the paperwork a breeze...felt like I was among friends and the start of a great relationship! Love my New Tiguan SEL-R Turbo! Blast to drive,awesome features! If you want excellent customer service go see this dealership. Even met Austin from the service dept. 5 stars arent' enough!!!

From start to finish, this was the easiest and most transparent car buying scenario I’ve been in! I’ve been dealing with a TON of dealerships from Houston to Dallas…for days and weeks at a time. I decided to call Patterson VW at the last minute and that’s when Keven Cruz answered the phone…thank goodness he did! My NYC friend! He made this entire process an absolute breeze. I knew what car I wanted, what I wanted to pay, and needed to settle everything over the phone before driving in. He and the head finance manager (I forgot his name) helped get everything sorted out before coming. On the drive there, I was hesitant as the last dealer I drove an hour and a half to surprised me with an extra $5k than what they disclosed over the phone. To my delight, everything Keven and finance guru prom

Jairo is the BEST! He worked hard to make our experience the easiest, most relaxed it could possibly be. Josh was informative and patient when making the numbers work for us. I highly recommend Jairo and Patterson for your next car buying experience! 100/10!!