Pearson Nissan of Ocala Service

Love the service team and service at Pearson Nissan. This dealership puts forth extra effort in being attentive to customer service, concern, financial needs by offering specials and coupons and quality care in educating and informing the customer of what’s going on, what their seeing, informing of the why’s and doing so in a manner that’s easily understood and the customer doesn’t feel like a dummy. My recent car care/needs took a little bit to work through and I’ve spent some time with many of the team members. I’d rather them have taken the time than to guess and charge for things I didn’t need. As expected, anxiety comes with the unknowns and even the knowns with car repairs and I’ve definitely experienced the anxiety, recently. But I can’t imagine having trusted any other team t

I was visiting from out of state and needed scheduled maintenance before returning home. Excellent service and attentive service staff. My only dislike was receiving a text for work that was recommended. I just happened to see the text while checking the time. I would prefer staff approach me since my phone is usually on silent and tucked away.

Pearson Nissan is a rip off!!! I guest cause I was Black African American, Ms Vanessa Dean told me one price and got there to get my vehicle she added more money to my bill. I will never get service from there again.

Pearson Nissan of Ocala was a complete waste of time. I clearly stated within the first moments that I was looking for an older SUV (2019–2021 at the newest) and was explicitly told they had vehicles like that on their pre-owned lot. Instead of simply showing inventory, the salesperson immediately launched into budget, financing, and cash questions—classic pressure tactics to size me up rather than listen. After keeping me waiting while he “checked with his supervisor,” he finally admitted they don’t have anything older than 2024 on the lot. That directly contradicted what I was told at the start. The whole interaction felt contrived and manipulative less about helping a customer and more about running a script. Even so, I decided to look at the cars in the pre-owned section. None of the

They are literally lied about me hitting this car with my dad truck. My dad truck is grey, plus he has a wheelchair lift on it. There is no where on my lift does it have white on it. Plus the car that was hit with a blue car. I wanted to see their camera but they couldn't see it. Nice!!!! Now I have to go through this BS,,, thank you