Penske Used Truck Center

I called on Thursday about a specific 26-ft used truck and submitted my info online. Within an hour, Dominic called me back. I explained exactly what I was looking for, and instead of just selling me anything, he educated me on the different styles, suggested a better-looking truck at a better price, and truly listened to my needs. He found me the perfect truck in Charlotteand then drove an hour and a half just to make sure everything went smoothly. Today is Monday, and I’m officially the owner of my new truck. Grateful for people who go above and beyond and actually care about their customers.

Top-notch. Great trucks and even better people; James York will help not only help finding what fits your needs but also will give you the lay-down as if he were in your shoes.

Had the pleasure of meeting Nick and Dominic, what a great team! Dominic walked me through the sales process and boy did this young man know his stuff! He was able to talk in detail about maintenance and the body of the vehicle. He was transparent in providing information and I didn’t feel rushed or pressured in fact their office and culture made me feel very comfortable. It’s not always easy purchasing a vehicle, especially big vehicles, as a female customer. I would definitely recommend this location and Dominic when you have a need for a box truck. I will be buying my next box truck here without question.

A couple months ago I was just passing by to learn more about what truck would be right for me. Jay York was great to talk to and wasn’t pushy at all. I’ll be back when the right truck comes in and I’ll work with him.

I worked with Nick to purchase my used truck, and the buying experience itself went fairly smoothly. Unfortunately, the problems started right after that...... I purchased a used truck, knowing that comes with some risk. To protect myself, I also purchased the 150k-mile warranty coverage, thinking it would minimize my exposure. I couldn’t have been more wrong. During prep, the first truck I purchased ended up needing a new engine, so we had to switch to another truck — one year older, slightly fewer miles, and white instead of yellow. Within the first month of owning it, the AC went out (in July). Of course, that wasn’t covered under the warranty since I didn’t purchase the “comfort package.” Maybe two weeks after that (45 days after purchase), my driver reported that something was wron