Pep Boys Auto Service & Tires

Chicago, IL · Tire shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Chicago
#1054
of 2613 shops
City Percentile
19%
rating percentile
Address
Pep Boys Auto Service & Tires, 1314 W Grand Ave, Chicago, IL 60642
Phone
(312) 761-1239
Website
www.pepboys.com/stores/il/chicago/1314-w-grand-avenue?Cid=gbp_appt_AN:PB%7CPB:G%7CTT:GBP%7CCG:CONVERSION%7CCD:SERVICE
Status
Closed · Opens 8 AM

Pep Boys Auto Service & Tires is an auto shop located in Chicago, IL. It is one of 2,613 auto shops listed in Chicago. Its 3.6-star rating is slightly below the Chicago city average of 4.3 stars. There are 10 photos associated with this location.

About Pep Boys Auto Service & Tires

Visit your local Pep Boys Auto Service & Tire Shop at 1314 W. Grand Avenue, Chicago, IL, 60642 for expert tire services and all your car, truck, or SUV auto care needs. We specialize in oil changes, new tires, tire repair, tire replacement, and more,... More

Hours

Saturday8 AM–7 PM
Sunday9 AM–5 PM
Monday8 AM–7 PM
Tuesday8 AM–7 PM
Wednesday8 AM–7 PM
Thursday8 AM–7 PM
Friday8 AM–7 PM

Customer Reviews

★★★★★ 5.0 Robert Blackburn · Mar 2026

"I recently had my brakes and linkage work done at Pep Boys, and I couldn't be more pleased with the service I received. The team was incredibly efficient, completing the work in a timely manner without any compromise on quality. The staff went above and beyond with their customer service, providing clear explanations and answering all my questions. Plus, the pricing was very reasonable, making it a great value for the high level of service. I highly recommend Pep Boys for any brake or suspension work.

★★★★★ 5.0 Nicholas Dovgi · Dec 2025

You dont get customer service this good in very many places these days. There are people that just want to do the bare minimum and go home. Then there are people that refuse to do anything other than the best of their abilities for their customers, no matter how bad they may want to go home. The latter is the kind of people working at this location. I could tell these guys go above and beyond. Not because they feel obligated to the customer, or because its wrong not to stay after close and do more work than promised, but because they care about people, and they take pride in their work. I came in right before close to hopefully have to two tires mounted on wheels that were off the car. They didnt really want to stay late but agreed since I was desperate. I was already more than thankful f

★★★★★ 5.0 Cecilia Kattan · Mar 2026

Very good customer service! Showed up 15 minutes late and they were still able to accommodate me. The oil change was your standard service, but they even offered to install my pre purchased wipers for free!

★★★★★ 5.0 justin c · Feb 2026

Edwin the tech who replaced my tire did a great job! The whole team was great. Very professional and accommodating. Highly recommend this location.

★★★★★ 5.0 Kierra Bunch · Mar 2026

These guys are always patient with me and helpful..Plabo explained everything that I needed, Francisco helped me with payment and Gilbert is always helpful with explaining and looking out for my vehicle. I always come back to get what they say I need because they always take care of me!

Accessibility & Amenities

✓ In Store Pickup ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Batteries ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.