Pep Boys Auto Service & Tires

If you are in the area and you need car repairs done or a tire replacement. Please check out this Pep Boys. We had car trouble at night and although they were closed one of the mechanics stayed to try and help us resolve the issue. We returned the next morning and they were really helpful and honest with assisting us with figuring out what repairs our vehicle needed. They quickly and accurately made the repairs and got us out of the repair shop within a good amount of time. They are honest with their pricing and also provided other options for us if it were feasible, please visit this Pep Boys and support this team.

Ryan and Alex did an amazing job! We needed our truck done as soon as possible and they got us in extremely quickly with great customer service and a great price. We will definitely come back again.

Had truck towed in, fuel pump i guess went bad. Towed in on a Thursday night, noone was able to look it over until Sunday when I was then quoted $1700+... calling around, looking up pep boys price match guarantee, i received quotes from other shops indicating between 1k-1.2k for the same work from 5 other shops. When I called in Monday to inquire about the price and to see what was making it so much higher, I was met with an overly hostile and aggressive tone, told they "wont" price match, among other things. When I found they had only quoted based on manufacturer parts (high price), I asked to hear a quote regarding aftermarket parts, given the age of the vehicle (23 years old). This basically set him off, and was when he got so hostile (gonna lose your slice on the work?) And at one poin

I arrive at the Kings Canyon Pepboys, only to be told that i did not have appointment with them. I accidentally scheduled to a different Pepboys. I was informed that they would not be able to accept me because I did not have an appointment with them...I scheduled an online appointment with the Clovis Pepboys but the earliest appointment was still two hours away. I drove there two hours brfore my scheduled appointment and they got me in and out of there within 30 minutes...awesome work Clovis Pepboys.

I will definitely not come back here. A job that should take an hour turns into 6hours, I was there a full work shift, practically closed the shop with them. The staff was courteous and I appreciate their sympathy I been on both ends of customer service. I get the line staff can’t always do more. My review is solely on the wait time and the tech who left my vehicle and that I know the manager could have done more or at least authorize a fair discount. I took the day off to get all my maintenance done and I missed the smog check. I was sitting there all those hours a no one was working on my vehicle, the tech was gone so my truck was just sitting there. With this issues you would think they would consider getting a shuttle, other people there also mentioned they waited longer than expected.