Pep Boys Auto Service & Tires

I took a tire there to get repaired. My Wife caught a screw in the center on a new tire. To get the car home, I put in an over the counter plug. When I showed it to the reception girl, she immediately stated that it couldn’t be repaired, but she we see what the tech says. Because of the temp plug. Folks, I worked at Nudo Tire Store in PA for 7 years and my experience tells me that they didn’t want to mess with it. I know it was easily repaired by two different methods. Her attitude was marginal at best. Of course they called and said come get the tire, it could not be repaired. I didn’t want to argue. I just said ok. Picked it up and took the tire to a place on Staples - Banuelos Tire. They immediately repaired the tire by removing from rim. Cutting the temp plug flush on inside, sanded an

I had a very frustrating experience with Pep Boys while traveling seven hours away from home. About 1.5 hours from the Corpus Christi location, I noticed a large bubble on the outside of my tire. I immediately called the store to inquire about warranty coverage and tire availability. The representative told me she would contact the Waco Valley Mills location for information and call me back, but after waiting 45 minutes on the side of the road, I received no response. When I followed up, I spoke with Assistant Manager Chris, who said he would also reach out to Waco and get back to me. We decided to drive to the Corpus location in the meantime. Chris did call back but still needed details he should have obtained when contacting Waco. The situation became even more frustrating from there.

Needed a tire in a bad way. On a Sunday no less! I was thinking I'd be in there for hours. But I was wrong...Taiz got me in and out quicker than expected. She was very friendly, efficient and professional. And shout-out to the single tech working today!

Took my car in to have a tire repaired. I noticed the low tire sensor on the night before I took my car in so I knew I had an issue with a tire. I have my own air compressor so that night I aired up my tires all with 32 pounds and the sensor went off. So I went to pepboys and the sensor was off at the time I turned my car off at pep boys and an hour later I get my car back sensor still on and all 4 tires have a different tire pressure in them. Went back in and told the guy my sensor was still on and he said it goes off after I drive it. I knew that was a lie because I know the sensor goes off the moment the tire pressure issue is fixed. Bottom line they are calling me a liar as though I'm just trying to get a sensor fixed and are not going to fix what THEY broke. And why would you s

It was a good service I got 2 tires but they left nice grease print on my driver fender could have cleaned it up with some tough stuff but instead left it there for me to clean. Other than that satisfactory service.