Pep Boys Auto Service & Tires

The store at 1100 Behrman Hwy Gretna Louisiana I feel they did some shady stuff. Explaining problems to me that I didn't have before I came in. Quoting for work i didn't not ask for...it's something going on over there. They had my car almost 30 for simple suspension work..they wouldn't honor the warranty on the labor they did it was just a horrible experience

Needed to replace all of my tires & this place was the quickest option I had. I was helped by Damien & he was fast, friendly, and sent over updates as my car was getting worked on. He gave me an estimate on how long everything would take & my car was ready for pickup sooner than expected. I highly recommend getting your car serviced here!

This Behrman location needs to be investigated. It will be because I am meeting with my attorney today regarding their service. One of the technicians has a history of damaging your car and trying to charge you for it. He must have been moved from the Kenner location to here. I watched this man yell and threaten customers. He broke my oil stick and tried to make me pay $50 for a new one. I had to speak with the manager. He has so many complaints! My car was not having this issue before they serviced my car changing the alternator and battery, now my engine dial is moving back and forth and this airy sound that is constant that wasn’t happening before they worked on my vehicle. They don’t want to take accountability and think I will give them another dime! I have the history of that mechani

Maaaan, I called three places before pep boys and they were the only ones that were able to provide same day service. And they were done in less than two hours. Price was within $200 of the competition too. I called it a convenience fee and went about my day. The staff was every bit as respectful of my time as they were with me over the phone. Highly recommend having your tires replaced here. The only disclaimer I have is that I wanted standard replacement street tires. I am sure that if you require some off the wall mud/all terrains then you'll have to wait for delivery.

It would’ve been great if they would’ve did what I told them to do, but they took my best tires off the back of my car and left me with the ones that’s gonna endanger my life that’s on the front. The instructions were to put two new tires on the front of my car and they didn’t They put them on the back.