Pep Boys Auto Service & Tires

Bad service came here late at 6 on my back tires flat with a bad attitude I was greeted WE ARE CLOSED I said ok thank you and walked right out stopped at four gas stations for air til I made it to Willys Discount tires I got 2 tires GOD bless his business. Thanks to him I got home safe to my kids.

I have always trusted you company with my work but this was out of the ordinary. Brought my car in for a tire, first teller had attitude like he didn't want to work and when I asked of my breakdown for repairs he told me he doesn't make prices even without telling me what the breakdown was. Ended up not being able to take out my lugnuts from f150 because they were spinning. Came back next day dropped my truck atleast 2nd attendant was professional. After I left, i called the store back and told them to add allignment to the order. When I went to pick up the truck, I was given my total and stated it was too high since I have lifetime warranty on allignment on the vehicle. Now this is the 3rd attendant that was pissed because I didn't mention the lifetime allignment when I ordered one but wo

Great deal on a service package! Got oil change, tire rotation and new wiper blades for about $100. Got front end alignment too. There was a delay in starting on my vehicle but work was done quickly. My vehicle is running much better! Thanks!

I was very pleased with the professional service I received from the Manager Louie. I came in with a battery issue on a previously installed battery. Louie was very informative on reasons for the issue I was having and replaced my current battery which was covered under warranty with a UPGRADED battery at no additional charge. The team was very helpful and the customer service was GREAT! I will definitely suggest all of my friends to go to Pep Boys!

The guys at this location are the bedt. The bedt customer service and very kind. They kept me informed what was going on. I even had to use their towing and no issues and again they keep you informed. I live in Plano but I will always bring my car to them for repairs if needed. Love love love them.