Pep Boys Auto Service & Tires

Lancaster, CA · Tire shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Lancaster
#118
of 347 shops
City Percentile
28%
rating percentile
Address
Pep Boys Auto Service & Tires, 44229 20th St W, Lancaster, CA 93534
Phone
(661) 206-2459
Website
www.pepboys.com/stores/ca/lancaster/44229-20th-st-w?Cid=gbp_appt_AN:PB%7CPB:G%7CTT:GBP%7CCG:CONVERSION%7CCD:SERVICE
Status
Closed · Opens 8 AM Sat

Pep Boys Auto Service & Tires is an auto shop located in Lancaster, CA. It is one of 347 auto shops listed in Lancaster. Its 3.9-star rating is slightly below the Lancaster city average of 4.3 stars. There are 10 photos associated with this location.

About Pep Boys Auto Service & Tires

Visit your local Pep Boys Auto Service & Tire Shop at 44229 20th St W, Lancaster, CA, 93534 for expert tire services and all your car, truck, or SUV auto care needs. We specialize in oil changes, new tires, tire repair, tire replacement, and more,... More

Hours

Friday8 AM–7 PM

Customer Reviews

★★★★★ 5.0 Daniel Aka Smulegood · Mar 2026

Technician Moi was awesome he was very friendly and had great customer service. Me and my family got a flat tire on a Sunday I put my spare Donut tire on and it only made it 5 miles before it was flat so I hitched a ride to Pep Boys tire in hand and they were able to get me a new tire Mounted and balance in 15 minutes before they closed

★★★★★ 5.0 Bryan Castillo · Feb 2026

Great service. Highly recommend. Staff is friendly and super helpful. I had 2 tires replaced on my work vehicle. Will come back for other services om my other vehicles.

★★★★★ 5.0 Lillian Cruz · Feb 2026

I made an appt for an oil change and a slow leaking tire. I was out of there in 1 hour. Service was excellent and quick. Pricing was also competetive. I will definitely be returning.

★☆☆☆☆ 1.0 Michael Murray · Jan 2026

Horrible experience overcharged for parts not necessary. Charged over $1000 for just the rear brakes. When I left my rear passenger brakes were smoking because they did not properly inspect or test drive the vehicle upon completion. Then to top it off my vehicle was left unlocked also. Totally unprofessional and I will never go to this Pep Bous to service anything. My brakes are still not right but I refuse to go back there ever again. I am actually filing a complaint with the Better Business Bureau. Avoid their service center at all costs!

★☆☆☆☆ 1.0 John Barrett · Feb 2026

Came in for warranty work on brakes that was never corrected. The current manager, how to route and indignant and demeaning attitude. And apparently wasn't aware of what carse had or what was being performed. Although a test drive had been performed and it was found that the front rotors and pads.Although new were defective, he said there was nothing wrong with my car and is perfectly drivable. I brought it back because we almost had an accident.Due through the brakes and almost seriously injured my wife and I. The current manager was indifferent and trigger to me as though I was trying to get over on him.In some way. That was the first time I met him. And when he got in my face, you didn't even introduce myself.I didn't even know who he was. I have had a lot of work perform there in the l

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.