Pep Boys Auto Service & Tires

Do not go to this location. As soon as you walk in Gregory (manager) is rude. I asked if they had a tire or could repair my flat. He stated yes but long wait. I waited more than 2 hours for the tech to tell me I must purchase 4 tires. I just replaced all 4 in January. He quoted me over 900 dollars. I asked for 1 he stated no and for me to be safe. I went to tire discount with no issues

Greg was very helpful with finding the right tire and they got the work done very quickly. I’ve been here before and they’re great every time.

I recently visited the Pep Boys on Breckenridge Lane in Louisville, KY. I'm disappointed that there are no longer any stores in Southern Indiana, but it is in a good location. I went there for a set of new tires which were put on in approximately 3 hours. After about 10 days, I noticed one of these new tires going flat. After 15 days, it was fully flat. Fortunately, I was able to reinflate the tire and get back to the Pep Boys location, albeit across the river from my house. On the second visit, they replaced all valve stems which I felt should have been done the first time. As of now, the issue seems to be fixed. Pep Boys was very competitive on their prices, even though I missed the Black Friday wknd sale by one day. All in all, so far, I'm a satisfied customer.

My daughter had her car towed to pepboys. Price was so absolutely ridiculous that we had it serviced elsewhere. What happened to this company. No wonder they're going out if business. The pricing culture they have is putting them down. I guess they think their customers are stupid and laughing at them as they drive away. Other reviews say they're quick. Its because they have no business and get you on the road before you know you been hustled. Never, never, never again.

I booked online for an oil change and brake job for the next day, and quickly received a notice saying it was confirmed. when I got to pep boys, Stephanie quickly got me in the system and I dropped off my keys, and my car was taken in to inside the shop. I felt no worries and felt my car was in good hands. waited about 45 minutes and boom, car was done and ready. their service is top notch, but the only downside, was I completely forgot to book in for tires, but Stephanie took care of me and booked in an order for the tires, and I go back in a week(due to my busy work schedule) to get my tires installed... woohoo! thanks to everyone there for taking care of me, you guys rock!