Pep Boys Auto Service & Tires

I woke up to a low tire on a Sunday and wasn’t sure who was open. I searched up repairs near me and Pep Boys popped up. I walked in and was greeted by a very pleasant woman working the desk and they were able to get me in and taken care of pretty quickly. Great service and speed, I definitely will come back (hopefully not anytime soon) but if needed, I will be back.

Chains weren’t up and I’ve never been here before so drove in where I thought tire service was. Assistant manager tossed his arms up with an attitude like I should KNOW cuz I WORK THERE and I don’t. Had an appointment at 4. Didn’t get anyone to even just LOOK at my tires til 4:48. That’s insane. There was one other vehicle in the bay. The assistant manager, a two guys plus the guy at the desk. One guy sitting down. When asked the manager he gave me attitude and said he only had one guy. Oh really? That’s funny. I counted 3. Including one sitting in the bays. And what was the manager doing that he couldn’t literally just look at tread of my tires? It took two seconds. Maybe the guy sitting is on a break but we’ve been here almost an hour with him sitting so there’s that. Customer service he

❗️SCAMMERS DON’T GO HERE❗️this place is a joke that will leave you with a big dent in the wallet, do you wrong and take no accountability for their actions. I took my car in for a simple engine diagnostic/oil leak on October 15th, when I took my car in I was quoted $99 for the engine diagnostic by the manager Doug I believe, I agreed to it and he told me he would get back to me with what was wrong with my car which he did pretty quick the same day I was then quoted a little over $2500 for the repairs on my car Doug told me I had a oil leak and that I needed to change my spark plugs and some sensors in the engine. On October 18th pepboys called me and told me the car was about to be done so I asked if I could just go pay for the repairs then get the car later because I was at work in a di

We are 4 hours from home amd needed new batteries. We went to the AutoZone across the parking lot and they wouldn't change our batteries because of a fuse box locations. Said it was a liability. We went to this Pep Boys and they were FANTASTIC!!! The young lady at the desk was as nice as could be and they got is right in. I will highly recommend them!

Stopped in to get a tired fixed at 9 am. Was told i had to leave the tire and it might be ready by 7 PM. I have warranty on tire and they were bought 2 weeks ago. Pretty sad they could not get the tire done until 7 pm. I could not wait that long we were up there to move our daughter home and was not going to hang out there until 7 them drove 6 and a half hours home. Took the tire to discount and they fixed the problem. It was only a bed valve stem. Pep Boys lost a customer today but I am sure they really do not care.