Pep Boys Auto Service & Tires

Pep boys on Sunnymead has always given me great customer service. I went in for an oil change and vehicle inspection. I ended up needing a new battery for my car, but Carlos helped to make sure I could receive some of the business discounts. While I don’t mind paying for what my car needs, it’s nice to know that there are people working here who want to get you the best deals without spending so much extra money. I have had cautions in the past about being tricked at other auto service companies, just for the simple fact that I am a woman, but Pep Boys always gives the best advice and deals for cars. I’m afraid of going anywhere else😅

I recently had my tires and oil changed at this shop. The next day, my tire pressure warning light came on. I initially thought the new tires were low on air, but it turned out the new TPMS sensors hadn't been properly calibrated. I brought my car back, and Alberto, who was very knowledgeable and professional, quickly re-calibrated the sensors for me at no extra charge. He resolved the issue promptly, and I was very pleased with the service.

I want to give a big shout out to Ron and Carlos for their amazing work on my car and quick service. They kept me in the loop through out the whole experience and earned that trust from me that I dont have to worry about anything. Thank you again for your hard work

Ron was extremely helpful and fixed my headlights with no issue. I felt welcomed and am extremely grateful for the care and advice I received regarding my car. Great experience.

Carlos and Chris got my vehicle in and out fast. The work to repair my tire was thorough and they got me back on the road during an already stressful cross-country move. Extremely satisfied!