Pep Boys Auto Service & Tires

Horrible customer service. Rep walks in, didn't acknowledge the line of people waiting to check in. Walks back out and does not say a word. People have been waiting for over half an hour and he just stood outside texting on his cell phone. And they wonder why people rate them so low.

I had a fantastic experience at Pep Boys! Even after my initial visit, when my car was still having issues, the team went above and beyond to figure out what was going on. They dedicated so much time and effort the next 2 days, keeping my car for several hours and working hard to get to the root of the problem. Their attention to detail and commitment to making sure everything was fixed before I left was truly impressive. A special thank you to Mr. Edgar, and Mr. Pedro who was incredibly thorough and made sure I left the shop completely satisfied. I really appreciate the care and professionalism from the entire team. Highly recommend

Great service, free visual inspection, only recommended extras that I actually needed, excellent communication!

Phillip and Pedro answered all my questions and gave me detailed information. Would give them 10 stars but this ranking system only allows 5!

Edgar took his time to explain what we needed. This isn't you regular mechanic shop, these guys go way above and beyond to make sure the job is done right. I had brakes alignment and shocks done this time and they were able to get parts and finish in one day. Service if affordable in comparison. I really like this location and staff. They work really hard to make sure a customer is happy.