Perkins Motor Plex

The absolute WORST car buying experience I have ever had in my life. I’ve bought over 20 different vehicles in my life time from various different dealers because of the work I do. I would HIGHLY recommend if you are in the market for a used car to stay as far away from this dealer as possible. Purchased a car from these guys back in November 2025. 3 days after purchase the cars coolant system went out and left me on the side of Hwy 24, Shortly after that the CV Axles on both sides went out. 3 days after getting the car back the engine throws a rod. I tried taking the car back, but the manager their from another one of their locations told me that the only thing they could do is give me 8k back for the car after paying 11k for it before tax, tag, title, etc only a few days after purchase f

My wife and I worked with Jeremi Spratt at the Franklin, TN location. Great guy! My wife needed a new SUV, so we started browsing online. We kept coming back to the Perkins listing due to price, mileage, desired trim, etc. The process was easy and they even beat the financing that I brought. Jeremi made it a stress free experience! Most importantly, my wife is super happy with her more modern SUV!!

I contacted this dealership by phone asking about two of their used cars of similar models. The next day they increase the price of one of them by $1000 according to Carfax vehicle price history report. I was interested in the car but they increased the price on. When I asked about the increase the salesman said that they don’t increase prices. When I made an offer closer but lower than the original price, the salesman also said that they don’t negotiate price. They just lost a lifetime customer with me. No haggle pricing means pay what we want you to pay until the car is hard to sell.

Easiest car buying process. So friendly and knowledgeable from the sales person to the delivery guy. Jordan in sales was very helpful, sent pictures and videos so I knew exactly what I was getting. Appreciate all your help, will definitely buy from them again.

Perkins is amazing! Nathan and Lexi were very friendly and kind. I was purchasing my first car this past week and they made the experience smooth, easy, and the customer service was top notch. Will definitely go back to Perkins in the future!