Pete's Foreign Otto Shop

I came in today to get an oil change, which I paid $190 for, and it took over two hours. They did an inspection and told me I needed over $6,000 worth of repairs. They said they found multiple leaks and that many parts needed to be replaced, even though I just had the water pump and thermostat replaced last week. My coolant was not leaking yesterday, and they tried to convince me these issues were already happening. No one was helpful, and I believe something may have been done to my car. I would not trust this place because they overcharge and are very deceitful. I came back later in the afternoon to address the same issues, but they gave me the same high quote instead of considering that their technicians could have made a mistake. They were also quick to help someone with a Porsche but

Fast, friendly, and even better...Affordable! Michelle treats you like family. You never feel like you are being "sold". They take genuine care of my, my wife's, and both daughters' cars! Why go anywhere else?

They have absolutely the best customer service out of any auto repair shop in the area. They specialize in foreign auto service and they are excellent at it. It’s hard to find people you can trust to work on your vehicles, especially when they’re foreign cars. Pete’s is absolutely hands-down the best. Take your car here if you want quality work and excellent customer service..

I’ve been a customer of Pete’s Auto for several years and have brought two different Mercedes vehicles to them, including my most recent one over the past couple of years. Despite some of the mixed reviews I’ve seen, my personal experience has been consistently positive. Anytime I’ve had questions. especially “what if” or scenario-based questions, they took the time to answer them thoroughly and professionally. I was always given clear explanations and all available options, which allowed me to make informed decisions about repairs without feeling pressured. They’ve also stood behind their work. In one instance involving an inner door panel repair, I pointed out a discrepancy after pickup. They immediately ordered a replacement and corrected the issue to my satisfaction without hesitatio

I was traveling and developed a steering issue with my car, I called and explained my situation to a very polite lady who simply said, "bring it in and we'll take a look," within 10 minutes of arrival a mechanic was driving my car diagnosing the issue. I thought it was out of alignment; he had me come feel the tire with a hidden bulge and stated, "your tires are from 2017 and the belt has separated, this one is about to let go, I recommend you get a whole set, and your alignment is, likely fine". I'm not from the area, the same lady said she'll make some calls for me to find a good deal, she called 3-4 places trying to locate the tires of an odd size. She located a set, explained to the retailer to take care of me that I was their customer, she gave me their number, who I needed to ask for