Philpot's Automotive & Trans

Did a great job on our oils changes. So we took our car there for a repair. Was told it needed a transmission rebuild. He said 2 day job. Got it back a month later. Lasted 2 days and broke down. Was told the torque converter went to pieces. Was told it would be rebuilt. Then told it was engine issue. Then was told they had to put a used engine in it. After 9 moths I picked it up on a tow dolly with the engine in pieces and took it to another mechanic. Never once did I get a call from them letting me know what was going on. Once in a while they would answer there phone when I called. I WOULD DEF NOT I REPEAT NOT RECOMMEND THIS PLACE for auto repair.

Always quick, friendly, and reasonably priced! This is my favorite place to get my oil changed.

Philpot’s works with Mike’s automotive in fort smith to scam people never use either of them. My mom bought a car from Mike’s it didn’t make it home so we called Mike and he promised to fix it that’s when he sent it to philpot. Philpot said it needed new transmission so they claimed to fix it we got the car back a month later it still didn’t work when we took the car to another repair shop they told us the transmission was completely gone and that there was so much damage to the wires and engine that it would all need replaced. We were scammed out of $10000 never use Mike’s automotive or philpot.

Place was a disaster. Two kids inside working on a vehicle with about 2 gallons of oil spilled all over the floor. Neither were confident enough to look at my truck. Said a 3rd guy was a better mechanic and would be returning soon. I bailed.

Stopped in for an oil change and was done in 10 minutes! This was my first time using Philpot's but it won't be my last. They complete the oil change while you wait in your car, which is super convenient when you have young children!! The technician (who I assume was the owner) was quick, knowledgeable, professional and nice. To top it off, he had a good sense of humor - which only makes the quick wait that much better! I'll be recommending this place to all my friends.